Privacy Policy

Last updated: 09-11-2026

Favia International FZE (“Favia”, “we”, “us”) supplies aircraft parts, consumables and related products. This policy explains what personal data we collect through favia.ae, why we collect it, and your rights.

Who we are

Favia International FZE ,Ajman Freezone C1-613 – Ajman – United Arab Emirates

Emirates Email: rfq@faviation.net

Phone: +971 6 5674000

What we collect

Information you give us. When you send a quote request (RFQ), use a contact form, email us or message us on WhatsApp, we collect your name, company, email address, phone number, the products and quantities you ask about, and anything else you write in your message.

Information collected automatically. When you visit the site, we and our service providers collect your IP address, browser and device type, pages visited, time on site, and the website you came from. This is collected through cookies and similar technologies.

How we use it

• To reply to your enquiries and prepare quotations
• To process and deliver orders, and handle shipping and export documentation
• To keep records required by law and by aviation quality and traceability standards
• To keep the website secure and to understand how it is used, so we can improve it
• To send you information about our products, only where you’ve asked for it or the law allows. You can opt out at any time.

We do not sell your personal data.

Cookies and analytics

The site uses cookies and tools including Google Tag Manager, Google Analytics and Microsoft Clarity, which show us how visitors use the site (for example, which pages are visited and how people scroll and click). Some of these tools may record anonymised interaction data. You can block or delete cookies in your browser settings. Blocking some cookies may affect how the site works.

WhatsApp

If you contact us through the WhatsApp button, your message is handled by WhatsApp under its own terms and privacy policy. Your phone number and messages are visible to us.

Who we share data with

We share data only where needed and only with:

• Service providers who help us run the website, email and analytics (such as our hosting and email provider, Google and Microsoft)
• Shipping, freight and customs partners, to deliver your order
• Suppliers and manufacturers, where needed to quote or source a part for you
• Authorities, where the law requires it

Some of these providers are outside the UAE. Where that happens, we take reasonable steps to make sure your data stays protected.

How long we keep it

We keep enquiry and order records for as long as needed to serve you and to meet legal, tax and aviation traceability record-keeping requirements. After that, we delete or anonymise them.

How we protect it

We use reasonable technical and organisational measures, including secure HTTPS connections and restricted access to our systems. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Subject to applicable law, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you may ask us to:

• give you a copy of the personal data we hold about you
• correct data that is wrong
• delete your data, or restrict how we use it
• stop sending you marketing messages

To do any of these, email rfq@faviation.net. We will respond within a reasonable time.

Links to other sites

The site may link to other websites. We are not responsible for their content or privacy practices.

Children

The site is intended for businesses and is not directed at children. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

Contact

Questions about this policy: rfq@faviation.net